Customers may request a return or exchange within 4 days of receiving their order, provided that:

• The item is unused, unworn, and unwashed.
• The item is returned in its original condition with packaging intact.
• Proof of purchase or order confirmation is provided.
• Return shipping costs are the customer’s responsibility, unless the item was damaged or incorrect upon delivery.

Mazwide Collective reserves the right to refuse returns that do not meet these conditions.

Exchanges:

We gladly offer exchanges for:

• Incorrect sizes.
• Defective or damaged items.
• Incorrect items received.

Customers requesting a size exchange may be responsible for courier/shipping costs unless the error was caused by Mazwide Collective.

DELIVERY POLICY

• Shipping Methods: Mazwide Collective offers delivery via courier service
• Delivery Times: Estimated delivery times will be provided at checkout.
• Shipping Costs: Shipping costs will be calculated upon checkout
• Tracking: Customers will receive a tracking number to monitor their order’s progress.
• Damaged or Incorrect Items: If the product is damaged or incorrect upon delivery, please contact Mazwide Collective immediately.

SECURITY POLICY

• Secure Transactions: Mazwide Collective uses secure payment gateways to protect your payment information.
• Data Encryption: Sensitive data is encrypted to prevent unauthorized access.